1. Return Eligibility

All reasons (defective products or no longer needed, …) for return are accepted. However, returned items must comply with the following

conditions:

Return requests must be submitted within 30 days of delivery.
To be eligible for a return, the product must be unused, unwashed, and in its original condition, including all packaging and tags.

2. Exchanges

We offer an exchange service. If you would like to exchange for a different size, color, or style, you will need to contact us to return the original product and we will assist you in shipping the replacement item.

3. Non-Returnable Items: Gift cards, if offered, are non-refundable.

REFUND

1.Refund Method

Refunds will be issued using the original payment method used during purchase. This could be a credit or debit card, PayPal, or any other payment method accepted at the time of the transaction.

2. Refund Process

Once we receive the returned product and it passes inspection, we will notify you via email of the approval or rejection of your refund.
If approved, your refund will be processed within 3-5 business days of receipt. The refunded amount will be credited back to your original method of payment.
You will receive an email confirmation once the refund has been processed.

3. Refund Timeline

The actual time for the refund to appear in your account may vary based on your payment provider. Please allow an additional 3-5 business days after processing for the refund to reflect in your account or on your statement. If there are any delays beyond this period, please check with your bank or payment provider.

4. Refund Amount

The refund will cover the purchase price of the item returned. Any shipping fees will not be refunded unless the return is due to a product defect or an error on our part.

5. Late or Missing Refunds

If you haven’t received a refund within the specified processing time, please first check your bank account or credit card statement.
If you’ve done this and still have not received your refund, contact your credit card company or bank for further information. 

Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team. We will arrange for a replacement or full refund, including any shipping costs incurred.